Agency Admin Assistant/Office Manager

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Role Type

Full Time


New York

About RSR: 

We're Ready Set Rocket. A full-service creative agency with data in our DNA.

We’re people first. As an agency, our people are our product. We're nothing without our team. So, we're hell bent on creating the best possible environment for our team to thrive -- hiring the most brilliant people, making sure everyone has opportunity for growth, and staying deeply rooted in the idea that life comes first, and good work will follow.

We have a team of experts focused on one thing -- collaborating to help our clients to grow their brands and their businesses. From campaigns and content to media and product, we work with brands to understand their goals, understand their audience, and help them to define and navigate the path forward, together.

Looking to join a fast-paced, growing agency with a team of passionate experts obsessed with their craft? Sounds like we might be right up your alley.

As an RSR Employee you:

  • Thrive in a workplace where you can dive right in, roll with the punches, and wear many hats

  • Are comfortable not only executing the functions of your role, but also getting into the weeds of hands-on work — helping out colleagues and the wider team

  • Are adept at asking questions and taking it all in, and then initiating and carrying out an effective plan to achieve success in your role

  • Value feedback as a fundamental component of your growth

  • Thrive in a fast-paced, high-growth environment where you can move and think fast, while also acting thoughtfully and informatively towards both the team and the clients

  • Are ambitious, take initiative

  • Always seek out ways to optimize processes, work smarter, and increase efficiencies

  • Optimize the deployment of minimal resources in a way that generates successful outcomes.

  • Initiate ideas for improvement and scale, while still knowing how to “make it work” when needed

Our Value:

Ready Set Rocket offers a competitive benefits package, including...

  • Hybrid workplace option

  • Medical, dental, and vision insurance

  • Unlimited PTO, 401k contribution matching

  • Paid family leave

  • Gym membership reimbursement, and more.

  • Professional development and growth opportunities

  • Ready Set Rocket was recognized for Best Agency Culture at the 2018 Ad Age Small Agency Awards 

Your Impact:

In this role you are both a community manager and administrative support professional. In terms of the community, you will be managing the operations of our agency co-working space in Manhattan. By providing a cohesive and prosperous coworking environment, you ensure that the overall shared space remains functional and conducive to professional success and personal comfortability. For the administrative part of the role, you'll offer wide-ranging support functions across operations, work culture, finance, and HR at our fast-paced digital marketing agency.  

Professional characteristics & skills required to be successful in this role

  • Digital Savvy: We are a digital advertising agency, and we operate both in-office and remotely so you MUST be fluent in technology, and learn our tools and systems quickly as you will need to successfully manage most of your tasks through digital platforms.

  • Organizer/Scheduler: Be on point with coordinating travel plans, inventory, meetings etc.

  • Logistically Inclined: You know how to or have experience with operational logistics planning and follow-up—you will need to apply that planning and detail strength when assisting leadership with moving some of the team, the equipment and the furniture back to the office. Tracking, coordinating, managing processes is paramount for this role.

  • Interest in or experience with HR: Leveraging your passion for marketing and talent for coordinating, you will, at some point be creatively and effectively marketing job openings for the agency and eventually be helping with recruitment (coordinating interview schedules, reaching out to candidates, and tracking the interview pipeline process).

  • Wear Many Hats: This role requires someone that thrives in balancing a variety of tasks and supporting departments throughout the agency with administrative assistance. Again, must be the “right hand” type of person ready for anything that comes at you and prides yourself of working efficiently, timely and producing high quality, reliable results.

What Success Looks Like:

Keep the team organized and operations running smoothly, but also adapt to new challenges and tasks along the way as needed. Work closely with the agency's partners and Head of Talent to gain a valuable perspective into the leadership and inner workings of the agency, including all of the opportunities grow and learn about different facets of the business.

  • Leading our transition back to the office including managing and updating office inventory, ordering furniture and supplies, coordinating with service vendors (re: tech, electric, painters, maintainance etc.)

  • Scheduling and coordinating the travel and accommodation for all dispersed staff visiting the office in December and throughout the year (flights, hotels, transport itineraries, etc.)

  • Setting up equipment and accounts to onboard new staff in and out of the office

  • Coordinating and facilitating virtual opps meetings (taking notes, sending recaps and action steps)

  • Work culture coordination, organizing the details and plans for office/employee events like birthday/anniversary parties, company outings, in-person meetings and events etc.

  • Supporting financial accounting with timesheet reminders, check deposits, pulling simple reports

  • Coordinating recruitment and screening (resume review, scheduling interviews following up with candidates etc.)

What You Bring to the Table:

  • Office experience (as an admin in fast paced setting requiring prioritizing and completing multiple tasks simultaneously)

  • HR experience a plus (interest and ability okay too)

  • Experience using Microsoft Office and/or Apple iWork

  • Humility, a sense of humor and the ability to work well and with grace under pressure

  • The ability to both work autonomously and as part of a team -- you'll need to do both here, so we want need people who can get their marching orders and go, as well as communicate and collaborate.

  • High energy, positive and self-driven to constantly learning and improving

  • Detail-oriented and organized

EEO Statement

At RSR we are conspiring to design a better world and we believe this goal can only be advanced by a team that is committed to diversity, represents different cultures, perspectives and backgrounds and prioritizes inclusivity as a pillar of our company culture.

RSR is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Covid-19 Vaccination Policy

RSR prides ourselves on being a workplace that puts the wellbeing of our employees first. In the age of COVID-19 and variants of the virus, and in accordance with Ready Set Rocket’s duty to provide and maintain a workplace that is free of known hazards, we are requiring Covid-19 vaccination for all employees. We adopted this policy to safeguard the health of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.  As such, extending an official job offer to any candidate will be contingent on the candidate’s ability to provide proof of their full Covid-19 vaccination.